Legal
Returns and refunds
Your satisfaction, guaranteed.
Re-engraved if not perfect
If the engraving does not meet your expectations, we redo it at no cost. That is our commitment on every order.
Personalized products
Because every crystal is unique and engraved from your photo, change-of-mind returns are limited. An engraving or manufacturing defect is always covered.
Damaged item
Arrived broken or damaged? Write to us within 7 days with a photo and we replace it, no questions asked.
Reach us
support@zcrystal.ca or 438 835 7373. We reply fast.